Terms of Service – Emova x Decowraps

Welcome to Emova x Decowraps! These Terms of Service (“Terms”) govern your use of our website, emova-decowraps.com, and the services provided by Emova x Decowraps, a collaboration between Emova Group and Decowraps (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website and services.

1. Use of the Website

You must be a professional florist or a member of the Emova Group franchise network to access our B2B services. By using our website, you confirm that you meet these criteria.

2. Account Information

When requesting or creating an account with us, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account and password and for any activity under your account.

3. Orders and Payments

By placing an order with Emova x Decowraps, you agree to pay the full amount for the products and any applicable shipping fees. Payments are processed securely through our chosen payment gateway. Payment terms may be pre-agreed for franchise accounts (e.g., Pay on Account).

4. Shipping and Delivery

We aim to process and dispatch orders promptly. Delivery times depend on the shipping method and destination. Please refer to our Shipping Policy for details.

5. Returns and Exchanges

Our Returns and Exchanges policy outlines the process for returning or exchanging products. By placing an order, you agree to the terms of this policy.

6. Intellectual Property

All content on our website, including but not limited to text, images, graphics, logos, and product designs, is the property of Emova x Decowraps and is protected by copyright laws. You may not use, reproduce, or distribute our content without our express written permission.

7. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and safeguard your personal information.

8. Limitation of Liability

To the extent permitted by law, Emova x Decowraps shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of or inability to use our website or services.

9. Changes to Terms

We reserve the right to modify or update these Terms at any time. It is your responsibility to review these Terms periodically. Continued use of our website after any modifications constitutes acceptance of the updated Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of The Netherlands. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in The Netherlands.

11. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at orderseur@decowraps.com.

Thank you for choosing Emova x Decowraps. We appreciate your trust and collaboration!